🚚 SHIPPING POLICY

At Brandify, each product is made to order with care and attention to detail. Please review the following shipping terms before placing your order.

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1. PROCESSING TIME

All orders are custom-made. Please allow between 3 to 5 days for production before your order ships.

⏳ Example: If your item takes 5 business days to produce, and you select 3-day shipping, your total delivery time will be approximately 8 business days.

If we experience a high volume of orders or supply chain issues, processing times may be extended slightly — we’ll notify you if so.

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2. TRACKING INFORMATION

Once your order has shipped, you will receive a shipping confirmation email with tracking details. Please allow up to 24 hours for tracking to become active.

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3. SHIPPING DESTINATIONS

We currently ship to:

• United States

• [Other countries, if applicable]

If your country is not listed, please contact us before placing an order.

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4. DELAYS & LOST PACKAGES

We are not responsible for delays caused by the shipping carrier, weather, or customs.

Once a package is marked “delivered,” we are not liable for loss or theft. If your package is lost in transit, contact us within 3 to 7 days after the order been placed, and we’ll assist in filing a claim with the carrier.

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5. WRONG OR INCOMPLETE ADDRESSES

Please verify your shipping address before checkout. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. If your order is returned to us, you will be responsible for reshipping costs.

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6. DAMAGED PACKAGES

If your order arrives damaged, please email us within 3 to 7 days of delivery with:

• A photo of the damaged item

• A photo of the packaging

• Your order number

We’ll assess the damage and offer a solution — such as a replacement if the damage was due to shipping or a manufacturing issue.

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7. QUESTIONS?

For shipping questions or special requests, contact us at:
📧 Brandify