Refund policy

At Brandify, all of our products are made to order and fully customized to your specifications. Due to the personalized nature of these items, all sales are final and we do not offer refunds, returns, or exchanges.

Please ensure all details, including personalization, sizes, colors, and shipping information, are reviewed carefully before placing your order. Once an order is submitted, we immediately begin the customization process and cannot make changes or cancellations.

However, if you receive a product that is damaged in transit or has a manufacturing defect, please contact us within [3–7] days of delivery with photos and a description of the issue. We’ll review the situation and may offer a replacement if the damage is verified to be our responsibility.

Thank you for understanding and supporting small businesses that create unique, one-of-a-kind products.

For any questions, email us at brandifymia@gmail.com.